Live Chat
Real‑time answers from our team right inside the product.
Excellent customer service from real humans
No AI agents. No bots. Just friendly podcast experts who actually listen.
Chat with us-
We listen
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Understanding our customers’ needs is a top priority
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We get podcasting
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Each of us hosts — or has hosted — our own show, as well
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We know Transistor
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Inside and out — not just copy-paste answers to your questions
It's our #1 feature
At Transistor, we believe support should feel more like chatting with a co-host. That’s why our customer support is powered by actual humans — smart, kind, podcast-savvy humans.
Same-day response times (usually faster)
It's important to us that you receive the help you need - as soon as possible. You can expect to hear back from us within a day.
Choose the channel that works best for you
Email Support
Detailed, documented responses for complex questions.
Email us at
support@transistor.fm
★★★★★
“Transistor is an amazing platform for hosting a podcast network. Great analytics, and most importantly, might be the best customer service you will find in the podcast hosting industry space.
”
AJ Vens
The Confused Breakfast
★★★★★
“I found Transistor through organic search, and the differentiators were clear, and they hooked me. I already imported an old podcast, so I can manage that more easily, my church's podcast (formerly on a WordPress blog with a podcast plugin), and set up a new podcast. So - good job!
”
Zach Armstrong
Starting a new podcast?
Transistor can help you hit the ground running with podcast hosting, distribution, analytics, and more.
From the blog
How to Create a Private Podcast in 2025
Step-by-step instructions for setting up secure, exclusive podcast feeds for your business, community, or paid subscribers.
Justin Jackson
5 min
Free music for podcasts
Need to find some good royalty-free intro/outro songs for your podcast? Download free MP3 & WAV tracks here. Use an intro theme song to set
Transistor Team
4 min
How to start a podcast
This guide gives you the steps to plan, launch, promote, and monetize a successful podcast. Learn how to publish on Spotify, Apple Podcasts,
Justin Jackson
14 min
Frequently Asked Questions
Here are some questions we often get asked about private podcasts.
Every podcast should be submitted to Apple Podcasts' directory. Unlike other platforms (like Spotify, and Google Podcasts) Apple still requires you to submit your podcast feed manually. If you use a hosting platform like Transistor, they'll generate the RSS feed you'll need to submit to Apple Podcast Connect.
There are several reasons you might want to switch your podcast to a different hosting provider.
Better features: Different podcast hosting companies offer different features. You might find that another company has features that better suit your needs, such as the ability to host multiple podcasts, dynamic ad insertion, or better analytics.
Cost savings: It's possible that another hosting company could offer lower prices or better pricing plans that save you money in the long run.
Improved customer support: If you've had issues with your current hosting company's customer support, switching to a different company could provide better assistance and response times.
Modern interface: Some older podcast hosts have an interface that’s outdated and less intuitive than new options. Many people switch to get a more modern and user-friendly experience.
AI transcription leverages machine learning algorithms and natural language processing technologies to convert spoken language (audio) into written text.
You may have used speech-to-text that leverages a similar technology when you've uploaded a video to YouTube or Facebook, and it's automatically generated captions. Google Docs also has a similar speech-to-text feature.
A private podcast is a show distributed directly to subscribers via a unique RSS feed, allowing them to listen in their preferred player but bypassing public directories like Spotify or Apple Podcasts.
